I joined the server and replied to the Kaya Bot with my email address, but it replied that it “Could not verify email”. What should I do?
It’s possible that the email you sent to the Kaya Bot on Discord does not match the email you used to register for your Kaya Tasks account. If this is the case, you should:
- Click on the dropdown icon next to the Kaya Tasks server name on the top right corner and select Leave Server.
- Join the server again via the link that can be found on your Kaya Tasks onboarding page.
- You should receive a new message from the Kaya Bot. If you don't receive any, check out this article.
- Send in the correct email address to verify your account.
Tip: Be careful with extra spaces. For example, if your email address is john.doe@gmail.com, make sure the email you send to Kaya Bot exactly matches that.
Kaya Bot cannot verify email with typos such as john. doe@gmail.com.